Conflicting Issues in Business Organizations Essay

Conflicting Issues in Business Organizations - Essay Example Making use of conflict as an agent of equalizing the differences, business organizations are sure to gain strength from the said idealism. As mentioned earlier, competition among organizational members is one particular form of conflict. However, instead of seeing it as a major source of conflict of differences in the organization, it could be used as the key matter that could motivate people in achieving higher than what the others is able to achieve. In this track, the conflict of competition is already viewed as something that is healthy for the organizations' sake. However, dealing with the situation usually involves more than just making amends between the two different ongoing opinions between two different individuals or groups at that, who are thriving within a certain single organization. The conflicts between people and how each undeniable misunderstanding occurs are based in a process of conversing, interpreting and wrong response. To understand further, here are some of the communication problems that occur which usually turns into different levels of relationship conflicts: This is the way by which a person intends to manipulate the thinking of the other person through questioning the attitudes of the other. Not only that, the situation usually aggravates the questioning of the attitude of the other towards the other person. Robert Bolton comments on the matter saying: "Many of us feel we need to be critical, or other people will never improve we make a negative evaluation of the other person, for his or her actions, or attitudes." (1999) The attitude of man to even aggravate the situation being faced by the other because of some emotional attachment to the issue makes this particular roadblock an effective way of stopping or heating up a particular conversation. Name-calling At some point, when people get pissed off because of a heated conversation, they tend to course the other or at times they name-call the others with insulting titles that makes it hard for the other party of communication to understand clearly what is happening. The result then leads to a more aggravated heated conversation. Bolton further adds, "Name calling and labeling usually have negative overtones to both the sender and receiver. Labeling prevents us from getting to know ourselves and other individuals." (1999) Diagnosing At some point, when people argue over something, they become too much sensitive with how the other reacts upon a certain situation or how a person intends to talk back to them. The sensitiveness results to diagnosis of the reaction of the other and the way of speech that he or she uses within the conversation. Instead of simply listening to what the person says, reading between the lines becomes another way of decoding the bodily message of the person who is speaking. Another comment from Bolton reads: "We analyze why a person is behaving as he or she is. Playing amateur psychiatrist. Diagnosing is a form of labeling. Instead of listening to the substance of what a person is saying, some people play emotional detective." Praising Evaluatively Praising others with the good things that they do is not wrong. However, praising

Nursing Quality Improvement Action Plan Article Example | Topics and Well Written Essays - 750 words

Nursing Quality Improvement Action Plan - Article Example The use of models like cultural competency, as designed by Campinha-Bacote, enable healthcare provider to continue striving towards attainment of the desired qualities necessary for working effectively in the context of individuals, clients, family as well as the entire community (Brathwaite 2003). Some of the quality improvement issues identified included lack of technology to engage patients as well as to transform healthcare into a more effective, efficient and patient centered. Also, many health institutions do not have adequate information technology tools to aid in documentations as well as monitoring quality improvements. In addition leadership support provided to nurses needed to be reviewed. There is also inadequate use of scorecards to highlight key strategies and tactics towards improvement of quality service delivery to the patients (Kaplan 1992).There are various issues that can be used to measure the quality of healthcare services being offered to patients. For instance nurses need to be engaged in the entire nursing process so as to boost his or her morale and trust in the system. Relevant information should be provided to the patient through proper communication. In case there is a communication breakdown between nurses and patients of among nurses, a lot of time will be required to gather relevant information about the patient. Spending much to acquire information about a patient reduces the effective time for providing health care services to patients.